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Participate in Multi-Owner Fleet Program

Companies, government agencies, and other business entities which have ten (10)* or more company-owned or long-term leased vehicles may apply for participation in the District’s Multi Owner Fleet Adjudication Program. The Department of Motor Vehicles (DMV) administers and manages the Program and has developed a web-based fleet account management system for reporting and tracking parking and photo enforced violations issued in the District of Columbia. Read further to learn the requirements for participation in the Program and benefits of enrollment.

Requirements

To qualify to participate in the Program you must:

  1. Maintain a fleet of at least ten (10) or more vehicles. The vehicles must be owned or leased by the company on a long-term basis. You will not be able to adjudicate tickets that are issued to vehicles in the Program.
    Government fleets are not subject to the ten vehicle requirement
  2. Pay all outstanding parking and photo enforcement tickets issued to your fleet prior to enrollment.
  3. Pay an annual fee to participate in the program
    Government vehicles are not subject to the fee requirement.
  4. Complete and submit the Multi-Owner Fleet Application [PDF]. Mail the application to:

DC Department of Motor Vehicles
Multi Owner Fleet Program Coordinator
P.O. Box 1030
Washington, D.C. 20013-1030

  1. Designate a company or agency representative and provide that person’s email and contact information on the enrollment application.
  2. Identify your fleet by vehicle tag number and provide photocopies of each vehicle’s registration certificate to confirm ownership.
  3. Provide a letter from the leasing company granting authorization to enroll its vehicle in the Program, for any long-term leased vehicles.
  4. Complete a 2-hour training session on how to navigate the online system.

Benefits

Benefits of participation in the Program include:

  1. Your fleet is not subject to booting and towing.
  2. Monthly online reports of all parking and photo tickets issued to your fleet.
  3. Online notification of tickets before late penalties are assessed.
  4. Online access to view ticket data and images.
  5. Ability to print an invoice to process through your accounts payable system.
  6. Web payments (E-Checks).
  7. Access to DMV’s Fleet Help Desk.

How it Works

Once you have successfully enrolled in the Program, your designated representative will receive a monthly electronic new ticket report listing all parking and photo tickets issued to your fleet. You are then given thirty (30) days to respond to the ticket report by remitting payment. Failure to respond to the ticket report within the established timelines will result in late penalties being assessed. Your company or agency representative also receives a monthly overdue ticket report which lists tickets that have not been paid and are now more than 60 days old.  Both reports are available online on the first of the month.Failure to resolve these tickets in accordance with established rules and timelines will result in termination from the Program. Once terminated, your fleet is at risk of being booted and towed for any outstanding tickets.

Managing Tickets

The best way to manage your company’s tickets is to review your online reports on a regular basis. Do not wait until the due date to review your ticket reports. Allow yourself ample time to respond to the report prior to the due date to avoid the assessment of late penalties.

  • Once your New Ticket Report is received, you have thirty (30) days in which to pay the amount due. Under the new law, hearings are now limited to
    • tickets which reflect an invalid license plate or tag number, or
    • tickets for duplicate infraction.

Once you select to have a hearing on a ticket included in the New Ticket Report, the amount of your invoice will change. The new invoice will be available the next day. Your payment must match the invoice amount.

  • If your parking ticket is issued to a vehicle registered in the Multi-Owner Fleet program, you must use the online fleet application to request a hearing on the ticket.
  • Photo enforced tickets should be addressed once the ticket is received in the mail in order to avoid late penalties and to transfer liability.

Ticket Payment

Participants can pay online. An invoice will be provided monthly and you may pay the fines online with an electronic check. The check amount must match the invoice amount or the payment will not be accepted.

You may also mail in your payment to:

Adjudication Services
P.O. Box 2014
Washington, D.C. 20013

Again, the amount paid must match the amount on the invoice, or the payment will not be accepted.

Managing Vehicles

Your company will be able to add and delete tags online.  Tags must be added to the program by mailing a request and a copy of the vehicle registration to:

DC Department of Motor Vehicles
Multi Owner Fleet Program Coordinator
P.O. Box 1030
Washington, D.C. 20013-1030

This is necessary to verify the vehicle registration. Your authorized representative will be able to delete the tags on line.

Application Training

Your authorized representative will be trained on how to navigate the online program from their desktop using our Web Ex training application. The training session will take approximately two hours. Your representative receives their user ID and temporary password at the end of the training session. Online assistance and support will be available to participants in the Multi-Owner Fleet Program at DCFLEETHELP@acs-inc.com.

 

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