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DC DMV no longer has the legal authority to enter into ticket or insurance payment plans with DC residents for debts that are older than 90 days. Instead, this authority has been transferred to the Office of Finance and Treasury's Central Collection Unit (CCU). Customers should first contact the Citywide Call Center at 311 or (202) 737-4404 or visit DC DMV's Adjudication Services to determine whether or not the debt needs to be discussed with the CCU.
Additional information, including phone number, office hours, location and financial option requirements, is available at the Central Collection Unit's website.