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DC DMV Service Update: Walk-in service has returned to DC DMV for all Service Centers and Adjudication Services.

Masks are still required at DC Gov facilities with direct interaction between employees and the public. Please continue to wear your mask at all DC DMV facilities.

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How to Retrieve a Booted/Towed Vehicle

  • Pay all outstanding fees and fines online, at the DPW Blue Plains Vehicle Impoundment Lot Number 4 (only if paying by credit card) or at Adjudication Services.
  • Present your payment receipt, vehicle registration, and valid driver license at the DPW Blue Plains Vehicle Impoundment Lot #4 (5001 Shepherd Parkway, SW). If you are not the registered owner, you must have a notarized statement from the owner authorizing you to pick up the vehicle.
  • If your vehicle is leased, be prepared to show the leasing agreement or contract at the impoundment lot.
  • Vehicles displaying expired vehicle tags may not be driven from the lot. You must renew your registration and bring the renewal documentation and/or vehicle tags with you to the impoundment lot, or have the vehicle towed. You can also renew the vehicle registration online at the Blue Plains Impoundment Lot at the One Stop Customer Service Center.
  • If you do not claim the vehicle from the impoundment lot, it will be auctioned or sold as scrap.

Impoundment Lots and hours of operation can be found on the Department of Public Works website.

Note: After paying any storage fees owed you must retrieve your vehicle that day, or additional storage fees will be charged ($20 per day for most vehicles). These additional storage fees cannot be paid at One Stop Center; they must be paid at 301 C Street, NW. To avoid this inconvenience, please retrieve your vehicle the same day that you pay any outstanding storage fees.