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Adjudication Services has moved to 955 L’Enfant Plaza, SW. The location at 301 C Street, NW has closed permanently.

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DC DMV Implements UbiDuo Initiative

Wednesday, October 19, 2016

(WASHINGTON, DC) – To improve face-to-face communication with hearing impaired customers, the District of Columbia Department of Motor Vehicles (DC DMV) has distributed UbiDuo devices at its different locations. The UbiDuo device enables the customer and DC DMV employee to type back and forth to each other in real time, improving communication with customers who are deaf, hard-of-hearing, or others who have difficulty speaking.

DC DMV has distributed the UbiDuo, which meets the Americans with Disabilities Act requirements, to its Service Centers, Adjudication Services, Inspection Station, and Brentwood Road Test Office.

Customers are encouraged to plan ahead and “Know Before You Go” for services requiring an in-person visit to a Service Center. The following services are available online at www.dmv.dc.gov:

·        Renew vehicle registration (can only be done online or by mail; no in-person visit)

·        Obtain duplicate vehicle registration

·        Renew driver license

·        Obtain duplicate driver license

·        Renew identification card

·        Surrender tags

·        Obtain driver record

DC DMV has more than 50 online services, enabling customers to “skip the in-person trip.” Additionally, with any online or in-person transaction in which DC DMV collects money, customers now have the option to make a donation to the DonateLifeDC organ donor registry to support organ and tissue donation for people located in the Washington, DC community.

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The District Department of Motor Vehicles promotes public safety to ensure the safe operation of motor vehicles. For more information, visit http://dmv.dc.gov. Like DC DMV on Facebook, and follow us on Twitter.