DC DMV provides free language interpreter service for limited English and non-English speaking customers. We use Language Line Services,™ an over-the-phone, on-demand service. Language Line Services are available in 240 languages at no cost to DC DMV customers.
If you require language assistance, please go to the Language Identification Desktop Display available at each DC DMV information desk and hearing room. Point to the language you require assistance with, and an interpreter will be called to assist you with your transaction. You will be connected to an interpreter in a few minutes. Twenty of the most common languages are listed on the desktop display. If your language is not listed, please inform the customer service representative what language you need assistance with, and an interpreter will be called for you.
If you are hearing impaired, each DMV location uses an UbiDuo device to assist us in communicating with you. For those individuals who need hearing interpreter services during the knowledge test or for an in-person ticket hearing, you should email us [email protected] and request assistance. You can also let us know of your needs at the DMV location.