Meet Maurice Kartey, Lead Motor Vehicle Inspector
Maurice Kartey has been with the DC DMV Inspection Station since April 13, 1998. Throughout his 23 years at the Inspection Station, Maurice demonstrates respect, courtesy, and professionalism to each of his customers, which is evident by the numerous compliments he’s received. Maurice exceeds all levels of excellence to ensure customer’s needs are met; he enthusiastically greets customers and works to navigate them swiftly and safely through the inspection process.
During the Public Health Emergency, Maurice was first in line to volunteer to work overtime to accommodate the large number of District residents who needed to have their vehicles inspected following the restriction of DC DMV services to the public. He swiftly removed and replaced customer’s inspection stickers, expediting the inspections process, and minimizing customer wait time.
Maurice promptly satisfies the needs of customers he serves by listening attentively and asking important questions to be able to provide the appropriate guidance. Customers benefit from the accurate and precise information they are provided as they receive their Vehicle Inspection Report (VIR).
Maurice relentlessly seeks to improve service in a creative and highly responsive way, always thinking outside the box to better serve his customers, and to make sure their DC DMV experience always exceeds their expectations.
Thank you, Maurice for your hard work and dedication!