The Office of Service Integrity within DC DMV is responsible for investigating cases of DC DMV-related fraud. This fraud is defined as intentional misrepresentation or concealment of information in order to deceive or mislead during the processing of a DC DMV product or service.
You may ask DC DMV’s Office of Service Integrity to investigate instances or suspected instances of DC DMV-related fraud if:
- You suspect that you, yourself, are a victim of fraud, or
- You are aware of an individual, business, or organization that knowingly engages in fraud.
All you have to do first is submit a request at [email protected]. When you send the email, you should not include sensitive information about the complaint. Once we receive your email, we will forward it to the DC DMV's Office of Service Integrity to contact you to obtain more, specific information. The Office of Service Integrity reviews all complaints submitted and decides whether or not to open an active investigation.
Some complaints are complex and may require several weeks or months to resolve.
You must not submit a false fraud report. Making a false statement is a violation of DC law and means you could be fined up to $1,000 or imprisoned for 180 days, or both (DC Official Code § 22-2405).