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-We are experiencing a system error that is causing duplicate refund checks to be issued to some DMV customers erroneously. If you have been affected by the glitch, to quickly resolve this matter please deposit or cash one check and destroy the other. If you attempt to cash the second check, it will not be honored by the bank.
We apologize to all DMV customers for the inconvenience as we diligently work to rectify this issue.

 

-DC DMV will no longer prevent DC residents from applying for a new or renewed driver license because of failing to meet the requirements of the Clean Hands Law.

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DC DMV Moving to Central Issuance Process

Tuesday, October 8, 2013
Agency to Issue New Driver License and New Identification Card

(WASHINGTON, DC) – Beginning November 26, 2013, the District of Columbia Department of Motor Vehicles (DC DMV) is moving to a central issuance process. DC DMV will no longer issue driver licenses and identification cards over the counter. Customers will receive a temporary paper license or identification card valid for 45 days, and the new driver license or identification card will be mailed to customers. The agency will not mail to PO Boxes.

 With the new issuance process, DC DMV is also changing the design of the driver license and identification card. The credentials have different features that are designed to reduce fraud. They include, but are not limited to:

  • Two photos on the front  and one on the back;
  • Signature on front and back;
  • Veteran identifier, and
  • Organ donor symbol.

Details about the new process and new credentials are available in DC DMV’s brochure. It is available online as well as in DC DMV’s service centers. The agency will also mail the brochure to customers in their driver license and identification card renewal notices.

 DC DMV has more than 40 services available online and through the mail, enabling customers to “skip the in-person trip.” Visit us on your time.

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The District Department of Motor Vehicles provides service and promotes public safety to ensure the safe operation of motor vehicles. For more information, visit dmv.dc.gov. Like DC DMV on Facebook, and follow us on Twitter.

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