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UPDATE - System is Down Due to a Power Issue in New York

Tuesday, August 30, 2016

(WASHINGTON, DC) – Due to a power outage in its vendor’s New York office, the District of Columbia Department of Motor Vehicles’ (DC DMV) ticket payment system is currently not in operation.

At this time, DC DMV is unable to process ticket payments, research tickets, or access tickets. The agency is unable at this time to adjudicate any tickets that have been submitted by mail or online.

However, previously scheduled hearings will be conducted and walk-in hearings, for which the customer has a hard copy of the ticket(s) and evidence, will be conducted, and the hearing decision will be entered into the system upon restoration of service.

Additionally, the deadline for ticket payments and the deadline for customers to contest tickets will be extended to cover only one day following the outage period.  DC DMV will also cancel any vehicle storage fees accrued during the outage.  

Currently, DC DMV does not have an estimated time when the system will be returned to service. Please visit www.dmv.dc.gov, @dcdmv, or call 311 for ongoing updates about the service outage.

We apologize for the inconvenience as we continue to work with our vendor to restore service.

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The District Department of Motor Vehicles promotes public safety to ensure the safe operation of motor vehicles. For more information, visit http://dmv.dc.gov. Like DC DMV on Facebook, and follow us on Twitter.